Humans Are Expensive

The Future Workforce is Here

Trusst AI empowers the intelligent workforce, by automating customer interactions across all languages and channels, learning and adapting in real-time.

Trusst is a real-time partner in your data-driven decision-making, helping you turn insights into action and reducing human resource costs in the process.

GenAI CX Whitepaper
Analyze & automate customer interactions

Trusst AI unlocks unique insights from your customer interactions

Trusst AI integrates to your systems and creates automated, personalized customer experiences (CX).

Insights & Analytics

Trusst AI transforms interactions into tailored insights, helping you reduce churn, resolve issues, boost sales, and enhance CX.

Product & Marketing Decisions

Leverage customer feedback and sentiment to align products and marketing with your brand promise.

CX Automation

Replace IVRs and chatbots with AI Agents to cut costs, reduce wait times, personalise CX, and automate actions in real time.

Quality Assurance & Compliance

Automate QA for every interaction to ensure consistency, uncover compliance gaps, reduce risks, and enhance agent training.

Transcription & Translation

Real-time transcription, translation, and PII redaction in hundreds of languages, enabling seamless native-language communication.

AI Routing

Dynamic AI routing matches customers to the best self-service or agent based on profile, intent, and skills.

How does the Trusst AI platform work?

TrusstAI continuously learns from all your customer interactions to scale automation and continuously improve your CX.

01

Ingest

Trusst AI uses customer interactions from transcriptions, calls, chats, emails, CRM, ERP & other relevant data sources

02

Analyze

Trusst AI elicits interaction types, sentiment and context to enhance quality assurance (QA) and compliance, and influence product & marketing decisions

03

Automate

Trusst AI leverages customers insights to optimize channels, agent routing and use the data to build and deploy autonomous AI Agents

04

Learn

Trusst AI predicts and personalizes interactions over time as the platform learns from customers and the way they interact with your brand

How We Help You

Built for business users

Our core platform – Trusst AI, is built for business users. It utilises Generative AI (GenAI) technologies to analyse both structured and unstructured data from 100% of your customer interactions.

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What we do

Rapidly automate processes & reduce customer effort

Trusst AI empowers your business users with the insight to rapidly automate processes, fix upstream defects and reduce customer effort – without the need to hire a team of data scientists.

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Get Started Immediately

Create your own IP & gain competitive advantage

We train you to create your own IP and gain competitive advantage from your own customer data. You can now deploy CX solutions and resolve problems within days.

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Rapid ROI

Get started immediately with Trusst AI Launch Pad

Our Trusst AI Launch Pad program will provide you with a practical, hands-on keyboard approach to get moving quickly and improve your customers’ experiences from Day 1. Sign up to find out more about how to use generative AI to get immediate value.

Trusst AI Launch Pad